top of page

Your Questions, Answered!
Frequently asked questions
General
Shipping
Bulk Orders
Custom Orders
Returns / Exchanges / Cancellations
- 01Our production time takes 6-8 business days. This lead time is needed because our products are PERSONALIZED and made-to-order. Our items are NOT mass produced. This time is used to layout the digital art-file for your order, we create the physical design and then apply to apparel. The clock starts the next business day from when you placed your order. For example, if you placed your order on Saturday the 1st, Day (1) of production will start on Monday 3rd. Count 6-8 business days from that point. Then you will need to calculate the shipping time. Standard shipping is First Class Mail which takes 2-6 business days. USPS Priority Mail is 2-4 business days. Express Priority Mail is 1-2 business days.
- 02Due to the high volume of RUSH REQUESTS we are processing orders on a first come, first serve basis. I do not offer RUSH ORDER to assure fair delivery times to ALL customers. We are a small shop with high volume. It doesn't make sense for us to pull almost every order to expedite it. It starts to create more problems than necessary to the production flow. Feel free to upgrade the shipping upon checkout for a faster turnaround time. Please do not confuse shipping time with production(lead) time. Getting faster shipping doesn't erase the 6-8 production(lead) business days. Please note that I do not promise exact dates in which you will receive your order. Rather I promise a small window in-which orders will be shipped out. Then one would calculate the estimated shipping time to determine the estimated time of arrival.
- 03Apparel Wash Instructions for HTV with Glitter and Matte: • Do not dry clean. • Wash and dry garments inside out. • Choose cold/warm water temperature for wash. • Use mild detergent. • Dry on a low/tumble setting or hang dry. • Do not iron directly on a heat transfer design.
custom sports fanwear, custom school spiritwear
If your question was not answered and
you still need help, CONTACT US.
We are happy to help.
bottom of page
